Full time, temp-to-hire

Location: 77066

Pay: $15-16/hr

Shift: Monday-Friday 8:00am-5:00pm

Responsibilities: 

• Run reports and input data into Excel as well as run specialized reports
• Manipulate heavy amounts of data in Excel in correlation with the Points Programs
• Maintain the Outlook email inbox and respond to multiple requests daily from over 300 clients and their employees
• Manually upload points into each employee point’s account
• Contact for customer surveys as well as troubleshoots when issues arise
• Work with the sales team on each customer’s account set up as well as be familiar with all customers using the points program, over 300 companies
• Maintain point program website by adding, removing points and transferring points, creating and deactivating accounts
• Maintain scheduled point/allowances and communicates with customer when completed
• Communicate with customer service team when new account is set up
• Communicate updates to be made on Website info sheets on each customer
• Provide instruction for the Customer Administrative Portal to customers as needed
• Process Customer Administrative Portal extract files for new employees, terms, and reactivation into GP and website
• Process points request from the Administrative Portal
• Responsible for entering point orders into system with extreme accuracy, both manual and online orders

Required Experience: 

• High School diploma or equivalent
• Minimum of 3 years of experience working directly with customers as well as heavy data entry.
• Proficient in Microsoft Office Suite with intermediate Excel experience as position requires data manipulation.

About Snelling: 

Founded in 1951 by Lou and Gwen Snelling, Snelling is a staffing and recruiting pioneer, bringing innovative solutions to the industry. Headquartered in Dallas, Texas, the award-winning Snelling network is comprised of more than 80 locations across the United States. Leveraging more than 65 years of proven performance, the experts at Snelling have what it takes to solve your complex staffing challenges or find the job opportunity you seek quickly and efficiently.

Our job is to match exceptional people with exceptional opportunities. Whether you’re searching for your next opportunity or looking for qualified talent, trust the staffing and recruiting experts at Snelling to help you achieve more.