Air Exports Agent

JOB DESCRIPTION

Full time openings with one of the world’s largest Freight Forwarders seeking to add to their team in response to recent growth. This is a temporary to possible hire in the air imports and exports department in their North Houston location. This is a world-class organization that specializes in the international movement of goods.

Pay: $18-25/ hr.

Location: Humble, TX

Summary: First shift

The Air Export Coordinator is responsible for processing export shipments while coordinating with the internal customer service group and providing timely updates to external customer. He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence.

Essential Duties & Responsibilities

  • Close Air waybills timely to meet gateway and airline cutoffs
  • Proper Handling of Expedited, Out of Gauge and Hazardous freight
  • Print all Necessary Export Documents
  • Provide Warehouse with loading docs
  • Perform Export Clearance
  • Send Pre-advises/ J2J to destination offices / agents
  • Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
  • Responsible for timely update of milestones in AS400 operating system.
  • As a contingency to Customer Service, the Operations Coordinator will contact customers with exceptions to advise shipment status or to obtain shipment information in a professional manner
  • Assists the day-to-day operations of the export department to ensure that customer requirements are met
  • Ensure that file contains all necessary document copies in proper sequence and are uploaded properly to document management system.
  • Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints
  • Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
  • Ensures that highest level of data quality and integrity by processing shipment accurately
  • Other duties as assigned by management
  • Set up reporting to monitor key accounts activity/shipments on a daily basis and liaison with both overseas offices and our own
  • Assist with additional lane set up as required by customer
  • Oversee special projects.as needed
  • Coordinate communication between all parties to ensure customer requirements are met
  • First point of customer contact for day to day issues/problems
  • First point of contact for destination offices and will resolve any issues/problems timely to avoid delays to customer. Also answering destination timely for any corrections required.
  • Identify problems and proactively resolve any issues to minimize impact to client and DSV
  • Must possess high level of organization and time management of workload and self

Qualifications

  • 3+ years of experience as export coordinator preferred
  • Bachelor’s Degree or equivalent experience preferred
  • Excellent written and verbal communication skills
  • General knowledge of Microsoft Office applications
  • Experience in a transaction processing role

Temporary to Possible Hire – during this period, Snelling offers medical, dental, vision insurance, short term insurance, weekly pay, life insurance, and holiday pay (holiday pay after eligibility requirement met).

About Snelling:

Founded in 1951 by Lou and Gwen Snelling, Snelling is a staffing and recruiting pioneer, bringing innovative solutions to the industry. Headquartered in Dallas, Texas, the award-winning Snelling network is comprised of more than 80 locations across the United States. Leveraging more than 65 years of proven performance, the experts at Snelling have what it takes to solve your complex staffing challenges or find the job opportunity you seek quickly and efficiently.

Our job is to match exceptional people with exceptional opportunities. Whether you’re searching for your next opportunity or looking for qualified talent, trust the staffing and recruiting experts at Snelling to help you achieve more.

LOCATION


Texas

PAY

$18-25/h